Help Desk Application
	Client:	BWX Technologies
	Problem:	IT staff being bogged-down by fellow employees' calls requesting help. No common, easily-accessible point-of-contact. Record-keeping done by hand by IT staff, when done at all.
	Solution:	Create a user-friendly web application that would allow users to request help from IT staff online and track their requests.
	Benefits:	End-Users have a single, consistent interface for making requests. Staff-Users can easily manage and track all their assigned requests. Admin-Users users can view reports on staff performance.
	Details:	BWXT Presentation A short powerpoint presentation about this project.
	Technologies Used:	ASP / VBScript JavaScript SQL
	Programs Used:	MS Visual Studio MS Access Adobe Photoshop Adobe Illustrator